Having difficulties registering?

Some entrants may experience difficulties on the Just Giving login section of the ACTIVE Network entry form. If that’s you, here are some steps you can take:

• Step one If you have ever fundraised or donated through Just Giving then you WILL have an account. If you can’t remember your login details, you will need to go on to Just Giving, try to log in and then if needed, ask to reset your password.
• Step two The next issue you may encounter is when you come to inputting the URL of your page name. Please ensure you pick something that a) you haven’t used before or b) no one else has. A little perseverance and patience will be needed here!
• Step three If you are still encountering difficulties, there is a final workaround. In the ‘Giving’ question, simply select ‘Not Fundraising’.  Continue your charity entry as normal, and once you’ve entered, you can then set up a Just Giving page independently, and link it through to our charity page.