Further information
Run Norwich 2020 Virtual 10K – keep your Run Norwich streak alive!
One of the objectives of Run Norwich is to get or keep people active and enjoying their running, and we don’t want that training going to waste (if you haven’t started yet – here’s something to aim for!).
The Virtual 10K will give us all that Run Norwich feeling, in a year when we’ll all miss the real thing so very much.
We will convert the existing event on the Active Network system to a virtual event, and you will be automatically entered unless you claim a refund during the refund request window.
From October 18th at 9:30am, the date that the rescheduled Run Norwich 2020 was due to take place, participants can run 10K anywhere they choose and submit a time for the Run Norwich leader board.
Full details of the Virtual 10K and time submission process will be communicated nearer the date.
Over the next couple of months we’ll be working hard to put together an awesome virtual goody bag for everyone that takes part – as well as a digital race number and certificate that you can print off and display at home and on social media.
Run Norwich 2021 priority entry and discount
As a thank you to people that did not claim a refund and those charity runners that hit their fundraising targets from the Virtual Run Norwich 2020 event, we will send a VIP email link that can be used to enter the 2021 event 48 hours before general entry opens.
We will also include a discount code to take £5 off the affiliated or unaffiliated entry price, which will be frozen next year.
Merchandise refunds
We will refund all t-shirts and vests purchased during the entry process. You do not need to request this refund; we will work through and process this for everyone. Please bear with us however as it will take some time to complete.
If you have chosen to claim your entry fee refund, you may receive this separately to your merchandise refund as we work through requests.
Postage refund
Those entrants that paid to have their race pack posted will receive a refund. You do not need to request this refund; we will work through and process this for everyone. Please bear with us however as it will take some time to complete.
If you have chosen to claim your entry fee refund, you may receive this separately to your postage refund as we work through requests.
iTab
iTab purchases are administered by the iTab team and not by Norwich City Community Sports Foundation/Run Norwich.
From the iTab team:
“Your original iTAB purchase has been converted to a credit, which can be redeemed for a virtual race, or any future race of your choice, anywhere in world. This can also be for any type of event: Run, Swim, Triathlon, Cycle or Obstacle race.”
Those who purchased an iTab for Run Norwich 2020 will receive a communication shortly from the iTab team, with information on how to use your credit.
Active Network Fees
There will be no administration fee to process refunds, but Active Network are unable to refund the fee that you will have paid when entering. Active Network is the entry system that we use for Run Norwich, and that fee goes directly to them during the entry process.
Volunteers
If you are one of the wonderful people that volunteered to help at Run Norwich 2020, we will be in contact with you personally in due course about signing up for next year’s race.
Run Norwich 2021
Obviously we don’t know how life and the restrictions we are experiencing will change in the next 12 months, but we plan to work with stakeholders around the city to bring Run Norwich back in 2021 on its now usual weekend in July. We usually open entries in January, but this will be determined nearer the time.